FAQ
Orders & Shipping
1. How can I place an order?
You can place an order directly on our website. Simply select your favorite styles, choose the right size, and proceed to checkout.
2. How long does shipping take?
Orders within Karnataka typically arrive within 3-4 business days outside Karnataka within 4-7 Business days
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking link (https://adelvida.shiprocket.co/tracking) via email.
4. What if my package is delayed or lost?
If your package is delayed or lost, please contact our support team at [ help@adelvida.com ] for assistance.
1. How do I find my size?
Check our Size Guide on each product page to find the perfect fit. If you need help, feel free to reach out.
2. Are your Shirts/Trousers true to size?
Yes, our shirts/ Trousers follow standard sizing. However, if you prefer a more relaxed or slim fit, consider sizing up or down accordingly.
3. What materials do you use?
Our shirts are crafted from premium cotton blends, linen, and breathable fabrics to ensure comfort and style.
4. How should I care for my shirts/Trousers ?
For best results, we recommend cold wash, gentle cycle, and air drying to maintain fabric quality and longevity.
1. What is your return policy?
We offer hassle-free returns and exchanges within X days of delivery. The product must be unused, unwashed, and in original packaging.
2. How do I initiate a return or exchange?
You can request a return or exchange directly on our website:
3. Are returns free?
Return shipping costs may apply unless the item is defective or incorrect.
1. What payment methods do you accept?
We accept credit/debit cards, Gpay, PhonePay and other secure payment options.
2. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on Instagram https://www.instagram.com/adelvida_india for exclusive deals.
3. Can I use multiple discount codes on one order?
Only one discount code can be applied per order.
1. How can I contact you?
You can reach us via email at [ help@adelvida.com ] or through our social media DMs.
2. What are your customer support hours?
Our team is available Monday – Saturday, 10:00 AM – 5:00 PM (IST).
3. Do you have a physical store?
We primarily operate online, but stay tuned for pop-up events and collaborations near you!
